ShutterPost ("we", "us", or "our") operates the ShutterPost service at shutterpost.net and app.shutterpost.net. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using ShutterPost, you agree to the collection and use of information in accordance with this policy.
We collect the following types of information when you use ShutterPost:
We use the information we collect to:
We do not sell your personal information. We do not use your photos, videos, captions, or social media content to train AI models.
ShutterPost uses the Instagram Graph API and Meta's Facebook Platform APIs. Our use of Meta platform data is strictly limited to enabling the core functionality of the service: publishing media to your Instagram account and/or Facebook Page on your behalf.
Specifically regarding Meta platform data:
Our use and transfer of information received from Meta APIs adheres to the Meta Platform Terms, including the Limited Use requirements.
ShutterPost connects to your Dropbox account to monitor a folder you designate during setup. We access only that specific folder path. We do not access, store, or read any other files or folders in your Dropbox. You can revoke access at any time through your Dropbox account settings at dropbox.com/account/connected_apps.
ShutterPost uses the Anthropic Claude API to generate Instagram and Facebook captions and hashtag suggestions based on your photos and post context. Metadata about your images (such as image count and post type) is sent to Anthropic's API for processing. Full image data is not transmitted for caption generation. Anthropic's data handling is governed by their Privacy Policy. We do not use your images, captions, or hashtags to fine-tune or train any AI models.
ShutterPost's Photo Studio feature uses Google's Gemini image editing API to enhance your photos. Images you submit for enhancement are transmitted to Google's API for processing. Enhanced images are stored on our servers for up to 30 days and then permanently deleted. You may delete your enhanced images at any time from within the app. Google's data handling is governed by their Privacy Policy. We do not use your images to train any AI models.
ShutterPost's Reels Studio feature uses third-party AI video generation providers — including Runway, Luma, and Google Veo — to generate short-form video content from your images and prompts. Images and prompts you submit are transmitted to the selected provider's API for processing. Generated videos are stored on our servers for up to 30 days and then permanently deleted. Each provider's data handling is governed by their respective privacy policies. We do not use your content to train any AI models.
Agency plan subscribers may create client workspaces within their ShutterPost account. Each workspace maintains its own isolated set of social account connections, Dropbox configuration, posting history, and settings. The agency account holder has administrative access to all workspaces they manage. Client workspace data is subject to the same retention and deletion policies as standard accounts. If the agency account is deleted, all associated workspace data is deleted within 30 days.
If you delete your account, all personal data is permanently deleted within 30 days.
ShutterPost integrates with the following third-party services, each governed by their own privacy policies:
ShutterPost uses automated content moderation tools, including AWS Rekognition and AI-based screening, to detect potentially inappropriate content before it is published to your social accounts. Images are screened at upload. No human reviewers access your images as part of this process. Images that fail moderation are flagged in your dashboard and are not published.
We use industry-standard practices to protect your data, including encrypted storage of all OAuth access tokens, HTTPS for all data transmission, and hashed password storage. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
ShutterPost is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.
You have the right to access, correct, or delete your personal data at any time. You may:
You may request deletion of your data at any time by deleting your account from the dashboard, or by submitting a request to privacy@shutterpost.net. In compliance with Meta's platform requirements, we also provide a data deletion callback at https://app.shutterpost.net/instagram/data-deletion for requests initiated through Meta's platforms.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice in the app. Continued use of ShutterPost after changes are posted constitutes your acceptance of the revised policy.
Questions about this Privacy Policy? Contact us at privacy@shutterpost.net.